Terms And Conditions
Your use of product and/or services (hereinafter referred to as "Services) offered by 11leagues and/or its partners, subsidiaries, affiliates and associates (hereinafter referred to as " 11leagues " or "We" or "Us" or "Our") through the website/app - 11leagues (hereinafter referred to as "Website/app") is subject to the following terms of service (hereinafter referred to as "Terms"), the refund policy etc. Any/every user is required to read all the terms carefully before using our services. All the terms are binding on all the users, who can avail of our services only when they are complying with the terms at all times. Users are also required or considered to be fully aware of all the updated or modified or published terms. In an event where one or more of our terms are determined to be invalid, unlawful for any reason by a judicial or quasi-judicial body in India, the validity or enforceability of our remaining terms will not be affected as they will stay valid and binding on all users.
Any user who doesn't accept our terms of services can or should stop the use of any feature of our website/app. By using the Website/App, Users clearly and unambiguously agree to grant an unconditional, permanent and absolute consent to 11leagues to the collection and use of information by the Website/App and its partners and affiliates as mentioned by our Privacy Policy available. By accessing and using the Website/App and its Services, Users have granted this permission to 11leagues in writing and no further consent or permission whatsoever is required to be taken by 11leagues /Website/app from Users in this regard.
We hold the whole right to modify the Website/app and the Terms without prior permission or information.
If any of the Terms are determined to be unlawful, invalid, void or unenforceable for any reason by any judicial or quasi-judicial body in India, it will not affect the validity and enforceability of the remaining Terms. Our failure or delay to act or exercise any right or remedy with respect to a breach of any of the Terms by You shall not be construed as a waiver of Our right to act with respect to the said breach or any prior, concurrent, subsequent or similar breaches.
We may at Our sole discretion, (i) Restrict, suspend, or terminate any User's access to all or any part of the Platform or right to participate in 11leagues; (ii) Change, suspend, or discontinue all or any part of the Platform or 11leagues; (iii) Reject, move, or remove any material that may be submitted by a User; (iv) Move or remove any content that is available on or through the Platform or 11leagues; (v) Deactivate or delete an Account and all related information and files on the account; (vi) Establish general practices and limits concerning use or access of the Platform or participation in 11leagues; (vii) Revise or make additions to the roster of cricketers available for selection in a Contest on account of revisions to the roster of cricketers involved in the relevant Match (as defined herein); and (vi) Assign Our rights and liabilities to all Accounts and/or Users hereunder to any entity (post intimation of such assignment to all Users to their registered email ids and/or phone numbers).
In the event any User breaches, reasonably believe that such User has breached these Terms, or has illegally or improperly used or accessed the Platform or participated in the Contests, may, at its sole and absolute discretion, and without any notice to the User, restrict, suspend or terminate such User's access to all or any part of Platform or Contests, deactivate or delete the User's Account and all related information on the Account, delete any content posted by the User on the Platform, debar Users from participating in the Contests, and further, take technical and legal steps as it deems necessary.
In case of any breach or violation by the User of these Terms, will not be obligated to refund any Platform Fee already paid in respect of any Contests, and any winnings (as defined herein) due to such User and any winnings amounts credited to such User shall stand automatically forfeited. The User’s account balance standing to the credit of such User, excluding any accumulated winnings, shall be applied against losses and damages suffered or assessed by Us as arising out of Your breach or violation of these Terms, and any amount remaining (if any) shall be returned to such User.
Applicability
BEFORE REGISTERING WITH US, YOU SHOULD CAREFULLY READ AND REVIEW THE TERMS PROVIDED ON 11leagues SITE WHICH ARE APPLICABLE TO ALL SERVICES ON THE WEBSITE / APP AND ALSO THE PRODUCT-SPECIFIC CONDITIONS AND RULES APPLICABLE TO SPECIFIC OFFERINGS ON THE WEBSITE/APP- Fantasy cricket.
Eligibility
For being eligible to use the website and to play games on the website the user must meet the following criteria:
- The user must be a registered user having a proper account on the website; The user must be a registered user having a proper account on the website;
- The user must be a citizen of India;
- The user must be 18 years of age or older;
- To play the paid games the user must have a valid bank account, PAN card, and government-issued I card which establishes the identity of the user and the present address of the user;
- The users having address from the state of Assam, Odisha or Telangana or accessing the website from these locations are not eligible to create a user account on the website, and avail services on the website; and
- The users from these states (Assam, Odisha or Telangana) have been informed that they are ineligible to use or access the website. For any use of the website by such user, we do not take any responsibility or liability for any loss or damage including any criminal action taken against such user .
The legality of Game of Skill
Games of skill are legal, as they are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867. The Indian Supreme Court in the cases of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) has held that a game in which success depends upon the superior knowledge, training, attention, experience and adroitness of the player shall be classified as a game of skill.
By participating in this Contest(s), each Participant acknowledges and agrees that he/she is participating in a game of skill.
Game Services
All practice games and cash games organized on the Website/app are collectively referred to as "Games". The rules applicable to each type of Game are provided on the Website/app.
"Cash Game(s)" are Games that require the participant to have a certain minimum cash balance in their user account to participate. All other Games offered on the Website/app are defined as Non-Cash Game(s).
11leagues charges service charges for Cash Games, which may vary depending on the nature of the Cash Game and are subject to change from time to time. Non-Cash Games are offered free on the Website/app but may be subject to entry restrictions in some cases. Service charges charged by 11leagues are inclusive of all applicable taxes, including Goods & Services Tax.
User Representations
Any information provided by you to us, whether at the stage of registration or during any time subsequently, should be complete and truthful.
Prior to adding cash to your user account or participating in Cash Games, you shall be responsible to satisfy yourself about the legality of playing Cash Games in the jurisdiction from where you are accessing Cash Games. If you are not legally competent to individually enter into Indian Rupee transactions through banking channels in India and/or are not accessing the Website/app from a permitted jurisdiction, you are prohibited from participating in Cash Games on the website/app. In the event of such violation, your participation in Cash Games will be deemed to be in breach of the Terms and you will not be entitled to receive any winnings that you might win in such Cash Games.
You represent that you are 18 years of age or older to participate in any Cash Games and are also otherwise competent to enter into transactions with other users and 11leagues. You are aware that participation in the Games organized by us ("Activity") may result in financial loss to you. With full knowledge of the facts and circumstances surrounding this Activity, you are voluntarily participating in the Activity and assume all responsibility for and risk resulting from your participation, including all risk of financial loss. You agree to indemnify and hold 11leagues, its employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with your participation in the Activity.
You represent that you have the experience and the requisite skills required to participate in the Activity and that you are not aware of any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from your participating in this Activity or being associated with this Activity or around this Activity. You understand that 11leagues assumes no liability or responsibility for any financial loss that you may sustain as a result of participation in the Activity.
You understand and agree that you are solely responsible for all content posted, transmitted, uploaded or otherwise made available on the Website/app by you. All content posted by you must be legally owned by or licensed to you. By publishing any content on the Website/app, you agree to grant us a royalty-free, worldwide, non-exclusive, perpetual and assignable right to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, transmit, distribute, publicly display, and publicly perform your content and to use such content in any related marketing materials produced by us or our affiliates. Such content may include, without limitation, your name, username, location, messages, gender or pictures. You also understand that you do not obtain any rights, legal or equitable, in any material incorporating your content. You further agree and acknowledge that 11leagues has the right to use in any manner whatsoever, all communication or feedback provided by you.
You understand that the funds in your user account held by 11leagues do not carry any interest or return.
You shall not hold 11leagues responsible for not being able to play any Game for which you may be eligible to participate. This includes, but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be in suspected or established violation of any of the Terms.
You understand and accept that by viewing or using the Website/app or availing of any Services, or using communication features on the Website/app, you may be exposed to content posted by other users which you may find offensive, objectionable or indecent. You may bring such content posted by other users to our notice that you may find offensive, objectionable or indecent and we reserve the right to act upon it as we may deem fit. The decision taken by us in this regard shall be final and binding on you.
User Restrictions
Anti-Cheating and Anti-Collusion:
You undertake that you will play in all Games in which you have registered/joined and not use any form of external assistance to play. You shall not add unauthorized components, create or use cheats, exploits, bots, hacks or any other third-party software designed to modify the Website/app or use any third-party software that intercepts, mines or otherwise collects information from or through the Website/app or through any Services. Any attempt to employ any such external assistance is strictly prohibited.
Formation of teams and collusion between you and any other user(s) for participating in Games organized on the Website/app or any other form of cheating is strictly prohibited.
Money Laundering: You are prohibited from doing any activity on the Website/app that may be construed as money laundering, including, without limitation, attempting to withdraw cash from unutilized cash added through credit cards or deliberately losing money to a certain player(s).
Anti-SPAMMING:
Multiple IDs: Your registration on the Website/app is restricted to a single user account which will be used by you to avail of the Services provided on the Website/app. You are prohibited from creating or using multiple user IDs for registering on the Website/app.
You may not create a login name or password or upload, distribute, transmit, publish or post content through or on the Website/app or through any service or facility including any messaging facility provided by the Website/app which:
- Is libellous, defamatory, obscene, intimidating, invasive of privacy, abusive, illegal, harassing;
- Contains expressions of hatred, hurting religious sentiments, racial discrimination or pornography;
- Is otherwise objectionable or undesirable (whether or not unlawful);
- Would constitute an incitement to commit a criminal offence;
- Violates the rights of any person;
- Is aimed at soliciting donations or other forms of help;
- Violates the intellectual property of any person;
- Disparage in any manner 11leagues or any of its subsidiaries, affiliates, licensors, associates, partners, sponsors, products, services, or website/apps;
- Promotes a competing service or product; or
- Violates any laws.
In the event we determine that the login name created by you is indecent, objectionable, offensive or otherwise undesirable, we shall notify you of the same and you shall promptly provide us with an alternate login name so that we can change your existing login name to the new name provided by you. If you fail to provide an alternate name, we reserve the right to either permanently suspend your user account or restore your user account only after a different acceptable login name has been provided by you.
You shall not host, intercept, emulate or redirect proprietary communication protocols, used by the Website/app, if any, regardless of the method used, including protocol emulation, reverse engineering or modification of the Website/app or any files that are part of the Website/app.
You shall not frame the Website/app. You may not impose editorial comments, commercial material or any information on the Website/app, alter or modify Content on the Website/app, or remove, obliterate or obstruct any proprietary notices or labels.
You shall not use Services on the Website/app for commercial purposes including but not limited to use in a cyber cafe as a computer gaming centre, network play over the Internet or through gaming networks or connection to an unauthorized server that copies the gaming experience on the Website/app.
You shall not upload, distribute or publish through the Website/app, any content which may contain viruses or computer contaminants (as defined in the Information Technology Act 2000 or such other laws in force in India at the relevant time) which may interrupt, destroy, limit the functionality or disrupt any software, hardware or other equipment belonging to us or that aids in providing the services offered by 11leagues. You shall not disseminate or upload viruses, programs, or software whether it is harmful to the Website/app or not. Additionally, you shall not impersonate another person or user, attempt to get a password, other user account information, or other private information from a user, or harvest email addresses or other information.
You shall not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your user account, Content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Website/app.
Any form of fraudulent activity including, attempting to use or using any other person's credit card(s), debit cards, net-banking usernames, passwords, authorization codes, prepaid cash cards, mobile phones for adding cash to your user account is strictly prohibited.
Accessing or attempting to access the Services through someone else's user account is strictly prohibited.
If you are an officer, director, employee, consultant or agent of 11leagues or a relative of such persons ("Associated Person"), you are not permitted to play either directly or indirectly, any Games which entitle you to any winnings on the Website/app, other than in the course of your engagement with 11leagues. For these purposes, the term 'relative' shall include spouse and financially dependent parents and children.
You shall not post any material or comment, on any media available for public access, which in our sole discretion, is defamatory or detrimental to our business interests, notwithstanding the fact that such media is not owned or controlled by us. In addition to any other action that we may take pursuant to the provision hereof, we reserve the right to remove any and all material or comments posted by you and restrict your access to any media available for public access that is either controlled or moderated by us; when in our sole opinion, any such material or comments posted by you is defamatory or detrimental to our business interests.
Transactions & Payments
All transactions on the Website/app shall be in Indian Rupees.
Once you register on our Website/app, we maintain a user account for you to keep a record of all your transactions with us. Payments connected with participation in Cash Games have to be made through your 11leagues user account. All cash won by you are credited by us into this user account.
When making a payment, please ensure that the instrument used to make the payment is your own and is used to Add Cash into your user account only.
Subject to the Add Cash limits specified by us from time to time, you are free to deposit as much money as you want in your user account for the purpose of participating in Cash Games on the Website/app.
11leagues wants you to play responsibly on the Website/app. The ability to Add Cash in your user account shall be subject to monthly Add Cash limits which we can be set us with undertakings, indemnity, waiver and verification conditions as we deem appropriate in our sole discretion.
Credit card, Debit card, prepaid cash cards and internet banking payments are processed through third-party payment gateways. Similarly, other payment modes also require authorization by the intermediary which processes payments. We are not responsible for delays or denials at their end and processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end. If there are any issues in connection with adding cash, a complaint may be sent to us following the complaints procedure provided in the "Complaints and disputes" section below. You agree that in such an event of your credit being delayed or eventually declined for reasons beyond our control, we will not be held liable in any manner whatsoever. Once a payment/transaction is authorized, the funds are credited to your user account and are available for you to play Cash Games.
We have the right to cancel a transaction at any point of time solely according to our discretion in which case if the payment is successful, then the transaction will be reversed, and the money credited back to your payment instrument.
Player funds are held in trust by us in specified bank accounts. 11leagues keeps all players' funds unencumbered which will be remitted to you in due course subject to the terms and conditions applicable to withdrawal of funds. Funds held in your user account are held separately from our corporate funds. Even in the highly unlikely event of an insolvency proceeding, your claims on the deposits will be given preference over all other claims to the extent permissible by law.
In certain unprecedented circumstances and at its own discretion and after the deduction of applicable charges including cancellation and taxes, 11leagues may allow for a suitable refund of the amount to the specific user. Users must refer to the terms and conditions as they will be the point of reference for the transaction.
Withdrawals
- You may withdraw your winnings by means of an electronic bank to bank transfer for the amount of winnings.
- You agree that all withdrawals you make are governed by the following conditions:
11leagues can ask you for Know Your Customer (KYC) documents to verify your address and identity at any stage. Withdrawals will be permitted only from accounts for which such KYC process is complete.
You can choose to withdraw money from your user account at any time, subject to cash withdrawal restrictions, by notifying us of your withdrawal request. Winnings are subject to withdrawal restrictions and can only be withdrawn when you have made at least one cash deposit and thereafter played at least one Cash Game.
Once notified, post verification of the withdrawal request, we may disburse the specified amount by electronic. We also reserve the right to disburse the amount on the financial instrument used to Add Cash to your user account.
Withdrawals do not attract processing charges as per the prevalent policy.
We will attempt our best to process your withdrawals in a timely manner, but there could be delays due to the time required for verification and completing the withdrawal transaction. We shall not be liable to pay you any form of compensation for the reason of delays in remitting payments to you from your user account.
To be eligible to win cash, you must be a resident of India and accessing the Services of 11leagues on the Website/app from the States in India where the relevant game is not prohibited/restricted (Please refer to clause 2 of these Terms to verify the restricted states).
If you are a winner resident in India and physically present in India while accessing the services of 11leagues but not an Indian citizen, we will remit your winnings in Indian Rupees to the bank account given by you, provided, the bank account is within India.
Service Connectivity Issues:
You are aware that any internet connectivity issues, disruptions due to your local internet environment, setup of software or hardware on your end are not controlled/corrected by 11leagues. Hence, the website/app will not be liable for any halts, breaks or interruptions in your usage of our services.
User Account Suspension and Voluntary Termination
We reserve the right to suspend or terminate your account with us if we find you violating the terms of our website/app or breaching the security of our website/app. You understand that our decision to suspend or terminate your services is binding on you and is at our sole discretion.
If need be, you can opt-out of using our services at any point in time by contacting us. In such an event, your withdrawable cash balance analyzed following our verification, will be transferred to you via cheque or online transfer.
Breach and Consequences
If we find any user breaching our security and privacy protocols, following an internal investigation, we may decide to undertake a range of actions, depending upon the severity of the detected breach. We reserve the sole right to act and take one or more of the following actions:
We can stop the services, indefinitely, on a user's account
We can permanently terminate a user's account on our website/app.
We can collapse the withdrawable cash in your account.
We can demand compensation for the damages that occurred because of a breach and even prosecute a user for offensive violations, violations contrary to prevailing law if need be.
We can bar you from registering on our website/app in the future.
Complaints and Disputes
A user with a complaint can approach our customer care team for resolution by writing. The user with a complaint is required to understand that all complaints and disputes at 11leagues are to be kept confidential. We will act to resolve complaints in standard time. Any decision taken by 11leagues, following a complaint, will be binding on the user. Any dispute, controversy or hold against 11leagues shall be subject to the exclusive jurisdiction of the civil courts at Bangalore only.
Games Rules
You agree to abide by the rules and regulations of each of the Games. You should ensure that you have read and understood the rules and regulations of the Games. These Game Rules form part of the Agreement and can be found on the 'Game rules/how to play page of the Website. We may, from time to time, make additional Games available as part of the Services. This Agreement will apply to any Game Rules relating to such Games. We will let you know about, and give you the opportunity to read, such Game Rules at the time of introducing additional Games to the Website. We reserve the right to determine the results and winners of each of the Games in accordance with the Game Rules. By registering and/or participating in any Game or contests you agree to these determinations and shall not be open to challenge. We will post lists of winners on the Website following each Game.
Software, Scope of License and its Usage
All software including the Website/app, any applications hosted therein or downloaded from there, and any updates to the same are collectively referred to as the "Software".
The Software is licensed, not sold. These Terms only gives you the right to use the Software. 11leagues reserves all other rights. Unless applicable law gives you more rights despite this limitation, you may use the Software only as expressly permitted in these Terms. In doing so, you must comply with any technical limitations in the software that only allows you to use it in certain ways.
Any software that you download from the Website/app is being licensed to you by 11leagues for your private personal use solely on "AS IS" basis. By installing, copying, downloading or otherwise using the Software, you agree to be bound by the terms of these Terms. If you do not agree to the terms of these Terms, you shall not use the Software/ Website/app.
Subject to the terms and conditions contained herein, 11leagues grants the User a non-exclusive, personal, non-transferable right to install and use the Software in order to access the servers and play the games offered on the Website/app.
The user may not attempt to modify, decompile, reverse-engineer or disassemble the Software in any way. From time to time, 11leagues / Website/app may automatically update or otherwise modify the Software, including, but not limited to, for purposes of enhancement of security functions, error correction and improvement of functions. Such updates or modifications may delete or change the nature of features or other aspects of the Software, including functions you may rely upon. You hereby agree that such activities may occur at 11leagues's sole discretion and that 11leagues might make continued use of the Software conditional upon your complete installation or acceptance of such updates or modifications. Any updates/modifications shall be deemed to be and shall constitute part of, the Software for purposes of these Terms. By acceptance of these Terms, you consent to such updates/modifications.
The Software is licensed as a single product. Its component parts may not be separated unless expressly authorized by 11leagues.
You may not bypass, modify, defeat or circumvent any of the functions or protections of the Software or any mechanisms operatively linked to the Software.
You may not remove, alter, cover or deface any trademarks or notices on the Software.
All title and copyright in and to the Software (including but not limited to any images, photographs, animation, video, audio, music and text incorporated into the Software), and any copies of the Software, are owned by 11leagues, its affiliates or their suppliers. All rights not specifically granted in this agreement are reserved by 11leagues.
11leagues is only permitting the user to use the intellectual property to play the games and use other services offered and under all circumstances the user is strictly prohibited to use the intellectual property otherwise, which includes but is not limited to copying, reproducing or transmitting any media known to/ or will be known to humankind of the intellectual property. Website/app does not grant the user any rights whatsoever with respect to its or its affiliates, intellectual property by allowing him/her to play games on the Website/app and use other services on the Website/app.
Intellectual Property
All rights, tangible and intangible, including copyright and other intellectual property rights, with regards to the Services, the Site and the platform, and any content or information displayed or contained therein, belong exclusively to 11leagues unless expressly provided otherwise. 11leagues is merely permitting the User to play Games online and not use the same for any other commercial gain, and no right of any nature whatsoever is being passed on to the user by virtue of permitting him/her to play the Game. Using the Services, the Site and the platform does not, expressly or impliedly, give you ownership of any intellectual property rights in the Services, Site or Software or the content or information you access. 11leagues holds the rights over any content which may be generated by Users, including but not limited to the contents of chat messages or message boards/forums, you acknowledge that 11leagues is not responsible for such User-generated Content. You understand that you will be accessing such User-generated Content at your own risk, and will not hold 11leagues responsible for obscene, defamatory, illegal or otherwise offensive User-generated Content that may be displayed or accessible.
11leagues reserves the right to change, amend, add and modify these Terms of Service at any time and without notice to the Users. The Users shall be responsible for regularly reviewing these Terms of Service, to obtain timely notice of such changes. Users' continued use of the Website/app after changes are posted constitutes their acceptance of the amended Terms of Service.
The failure of either Party to insist upon strict performance of any of the terms or provisions herein or to exercise the option, right or remedy herein contained, shall not in future be construed as a waiver or relinquishment of such terms, provisions, option, right or remedy but the same shall continue and remain in full force and effect. No waiver by either party of any term or provision hereof shall be deemed to have been made unless expressed in writing and signed by such Party.
These Terms of Use (and the Privacy Policy of the Website/app along with any other terms and conditions specified by 11leagues, such as those sent via email, etc.) contain all the terms agreed between the Parties regarding the 11leagues Website/app and their use and supersedes and excludes any prior terms and conditions between the Parties.
Account Maintenance charges and closure of inactive accounts:
You are free to discontinue use of the Services on the Website/app at any time by intimating us of your desire to do so by sending an email to us. If at such time, there is a positive withdrawable cash balance in your user account, we will, subject to satisfactory verification, disburse the same to you by online transfer or by a cheque in a timely manner.
Mobile Number Verification
At 11leagues you are required to validate your Mobile number for playing Cash games. This is to safeguard fraud of any form at 11leagues. All your information is kept confidential & not shared with any person or party for a given reason. It is a mandatory process for all cash users to follow the process of mobile authentication at 11leagues.
Governing Law, dispute resolution & jurisdiction
The Terms and Privacy Policy shall be interpreted in accordance with the laws of India.
Any dispute, controversy or claim arising out of the Terms or Privacy Policy shall be subject to the exclusive jurisdiction of the civil courts at Bangalore.